Refund policy

Last updated: September 30, 2026

At Leg Down Racing, we want customers to review all product details carefully before placing an order. Because many of the products we offer are automotive, performance, special-order, or supplier-fulfilled items, returns are subject to the terms below.

1. Return Eligibility

Return requests must be submitted within 30 days of the delivery date unless otherwise stated in writing.

To be eligible for a return, an item must generally be:

  • New, unused, and uninstalled
  • In original manufacturer packaging
  • Complete with all hardware, accessories, instructions, and documentation
  • Free from damage, grease, odors, tool marks, or signs of installation

We reserve the right to deny any return that does not meet these conditions.

2. Return Authorization Required

Do not send any item back without prior written approval from us.

To request a return, contact:
support@legdownracing.com

Please include:

  • Full name
  • Order number
  • Item(s) you want to return
  • Reason for return
  • Photos, if the item arrived damaged or incorrect

If your return is approved, we will provide return instructions. Unauthorized returns may be refused or delayed.

3. Non-Returnable / Final Sale Items

Unless required by law, the following items are non-returnable, non-refundable, or final sale:

  • Special-order items
  • Custom-made or made-to-order items
  • Electrical or electronic components
  • Open-box items
  • Installed, used, altered, or damaged items
  • Clearance or closeout items
  • Gift cards
  • Race-use, track-use, or off-road-only items where specified
  • Any item marked “Final Sale” on the product page

If a manufacturer or supplier imposes stricter return restrictions, those restrictions may also apply. See our Manufacturer Return Policies page for each brand's return terms. 

4. Restocking Fees

Approved returns may be subject to a restocking fee of up to 25% of the purchase price, depending on the item, supplier policy, and reason for return.

If a supplier charges a restocking fee, that fee may be passed through to the customer to the extent permitted by law.

5. Return Shipping

Unless the return is due to our error or the item arrived damaged or defective, the customer is responsible for:

  • Return shipping costs
  • Original shipping charges
  • Insurance and tracking on the return package

We strongly recommend using a trackable shipping service. We are not responsible for returns lost or damaged in transit.

6. Incorrect, Damaged, or Defective Items

If you receive an incorrect, damaged, or defective item, you must notify us within 5 business days of delivery at:
support@legdownracing.com

Please provide:

  • Your order number
  • A description of the issue
  • Photos of the item
  • Photos of the packaging

We will review the claim and work with you and, if applicable, the manufacturer or supplier to determine the appropriate resolution, which may include replacement, store credit, or refund.

7. Cancellations

Orders may be canceled only if they have not yet entered processing, fulfillment, production, or supplier submission.

Once an order has been submitted to a supplier, manufacturer, or fulfillment partner, it may no longer be canceled, or cancellation may be subject to fees.

Special-order, custom, and made-to-order items may not be canceled once the order is placed.

8. Refund Processing

Once an approved return is received and inspected, we will notify you whether the refund has been approved.

If approved, refunds are generally issued to the original payment method within 5 to 10 business days, less:

  • Original shipping charges
  • Restocking fees
  • Any non-refundable processing or supplier fees, where permitted by law

Your bank or payment provider may require additional time to post the refund.

9. Exchanges

We do not guarantee direct exchanges. If you need a different item, the fastest option may be to place a new order, subject to availability, and request a return for the original item if eligible.

10. Chargebacks

Before filing a chargeback, please contact us at support@legdownracing.com so we can try to resolve the issue. Filing a chargeback on a valid transaction without first seeking resolution may delay your ability to receive support on the order.

11. Contact Information

For return or refund questions, contact:

Leg Down Racing LLC
Leg Down Racing
support@legdownracing.com